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Subscription Management

Lean how to manage your Kurk account and subscription.

How can I change the number of products in my subscription?

Changing the number of items you receive in your Kurk subscription is easy. Here's how to do it:. Sign in to your Kurk account by getting your login code via SMS or email. Go to the "Your Subscriptions" section. Look for the plus (+) and minus (-) bu

How can I change my subscription plan?

At Kurk, we offer three subscription plans:. Monthly - Receive one 30ml bottle each month. Every 3 Months - Receive one larger 95ml bottle every 3 months. Every 6 Months - Receive two 95ml bottles every 6 months. To switch to a different plan, follow

How can I change the flavour of my subscription?

Fancy trying a new Kurk flavour? Here's how to easily switch it up:. Log in to your Kurk account by getting your login code via SMS or email. Go to “Your Subscriptions” section. Find and click on the "Edit Products" option. Click on “Add Product(s) t

How can I reschedule my next recurring order?

If you'd like to receive your next subscription order on a different date, here's what to do:. Sign in to your Kurk account by getting your login code via SMS or email. Go to “Your Subscriptions” section. Look for the "Next Order Date" option and sel

How can I push back my next delivery?

Need a break from your Kurk subscription for a few months? Here's how to easily skip your next order:. Sign in to your Kurk account by getting your login code via SMS or email. Go to “Your Subscriptions” section. Click on “Skip”. Select if you want t

How can I adjust how often I receive my Kurk deliveries?

Changing how often you get your Kurk subscription is easy! Here's how:. Sign in to your Kurk account by getting your login code via SMS or email. Go to “Your Subscriptions” section. Click on “Edit Frequency”. Choose which frequency would best suit yo

How can I change the payment method of my subscription?

Changing your payment method is simple! Here's how:. Log in to your Kurk account by getting your login code via SMS or email. Go to “Your Subscriptions” section. Look for the Billing section and click on “Edit”. Click on “Add New Payment Method”. Ent

How can I edit the shipping address of my subscription?

Here's how to change the shipping address for your subscription:. Sign in to your Kurk account by getting your login code via SMS or email. Go to “Your Subscriptions” section. Look for the "Edit" option beside Shipping Information and select. Enter y

How can I edit the email address associated to my subscription?

Here's how to do it in a few easy steps:. Sign in to your Kurk account by getting your login code via SMS or email. Go to “Your Subscriptions” section. Look for and click on the "Edit" option beside Shipping Information. Click on “Edit Contact Info”.

How can I reactivate my cancelled subscription?

We'd love to have you back! Here's how to easily reactivate an inactive subscription:. Log in to your Kurk account by getting your login code via SMS or email. Go to “Inactive Subscriptions”. Find the specific subscription you want to reactivate. Sim

How can I cancel my subscription?

We're sorry to hear that! Here's how to easily cancel your subscription if you no longer need it:. Sign in to your Kurk account by getting your login code via SMS or email. Go to “Your Subscriptions” section. Click on “More” and then click on “Cancel

Can I send my next order as a gift to a family or friend?

Absolutely! Here's how to send a gift order to a friend or family member:. Sign in to your Kurk account by getting your login code via SMS or email. Go to “Your Subscriptions” section. Click on “Skip” and select “Gift Order”. Enter your friend’s name